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Home » Blog » Apple Vision Pro Buyers Who Forget the Device’s Passcode May Have to Take It Back to Store

Apple Vision Pro Buyers Who Forget the Device’s Passcode May Have to Take It Back to Store

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Buyers of Apple’s new Vision Pro headset are finding it can be a major hassle if they lose their passcode. The company is telling users who forget their code — typically a series of digits — that they’ll have to bring the device to a store or mail it to AppleCare customer support if they want to get it working again. Apple will then erase and reset it.

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